Our reputation is earned every day through a combination of outstanding people and exceptional technology.
When it comes to Customer Care, Optimal Payments is clearly world class. Our reputation as a global industry leader is earned every day through an exceptional combination of outstanding people and technology.
Superior Customer Care
Through our proprietary customer service application, Optimal Payments is committed to supporting our clients and partners. Our mission is to provide best-of-breed payment-processing solutions, backed by our award-winning risk management and customer service.
Optimal Payments is committed to your success. We're easily accessible and always available to help. For any questions regarding our products, please do not hesitate to contact us using any of the following methods:
Credit Cards
Monday to Friday, 8:00 a.m. to 6:00 p.m. (Eastern Time)
Telephone Support: 1.888.709.8753
Email Support:
paymentprocessing@optimalpayments.com
Technical Support:
support@optimalpayments.com
E-checks
Monday to Friday, 8:00 a.m. to 6:00 p.m. (Eastern Time)
Telephone Support: 1.866.826.7982
Email Support:
directdebit@optimalpayments.com
Technical Support:
support@optimalpayments.com
We are your Optimal business partner.
